{"id":2724,"date":"2022-08-15T13:00:50","date_gmt":"2022-08-15T20:00:50","guid":{"rendered":"https:\/\/wp.pugetsystems.com\/?page_id=2724"},"modified":"2025-10-07T12:42:37","modified_gmt":"2025-10-07T19:42:37","slug":"support","status":"publish","type":"page","link":"https:\/\/www.pugetsystems.com\/support\/","title":{"rendered":"Puget Systems Tech Support Information"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\" id=\"h-puget-systems-tech-support-information\">Puget Systems Tech Support Information<\/h1>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center hidden border border-info rounded mt-n1 mb-4 has-very-dark-gray-color has-pale-cyan-blue-background-color has-text-color has-background\"><strong>Puget Systems will be closed on May 25th in honor of Memorial Day. We are grateful for those who have sacrificed for our country.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-contact-support\">Contact Support<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Use this form to submit your questions directly to our support staff. Please include as much detail as possible, to allow the most expedient and thorough answer to your question.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/2724#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> <b>Name<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> <b>Email<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> <b>Phone<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-27\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-27\" \/><\/span> <\/label>\n<\/p>\n<p><label> <b>Order Number<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> <b>Issue<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Request\" \/>\n<\/p><style>#login{min-width:350px;}<\/style><div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAB1wfQYdi_c44TAj\" data-size=\"flexible\" data-callback=\"javascriptCallback\"><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-online-help-guides\">Online Help Guides<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Our <a href=\"\/support\/guides\/\" target=\"_blank\" rel=\"noreferrer noopener\">support articles<\/a> and <a href=\"\/troubleshooter\/\" target=\"_blank\" rel=\"noreferrer noopener\">troubleshooting wizards<\/a> can help answer your questions and solve common issues.<\/p>\n\n\n<div class=\"wp-bootstrap-blocks-button text-center\">\n\t<a\n\t\thref=\"\/support\/guides\/\"\n\t\t\t\t\t\tclass=\"btn btn-primary\"\n\t>\n\t\tOnline Help Guides\t<\/a>\n<\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-policies\">Policies<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong><a href=\"\/warranty\/\">Warranty &amp; Return Policy<\/a>  |  <a href=\"\/privacy\/\">Privacy Policy<\/a>  |  <a href=\"\/faq\/\">Frequently Asked Questions<\/a><\/strong><br><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-email\">Email<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">To reach Puget Systems customer service, use these email addresses:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Technical Support<\/strong>  &#8211;  <a href=\"mailto:support@pugetsystems.com\">support@pugetsystems.com<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>General Information<\/strong>  &#8211;  <a href=\"mailto:info@pugetsystems.com\">info@pugetsystems.com<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Questions About Your Order<\/strong>  &#8211;  <a href=\"mailto:sales@pugetsystems.com\">sales@pugetsystems.com<\/a><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-phone\">Phone<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>Local:<\/strong><a href=\"tel:+14254580273\"> 425-458-0273<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Toll-Free:<\/strong> <a href=\"tel:+18887843872\">1-888-784-3872<\/a> Ext. 2<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Tech Support Hours: Monday \u2013 Friday, 7am \u2013 5pm PST<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-physical-address\">Physical Address<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>2707 West Valley Highway N<br>Auburn, WA 98001<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">If you need help in person, we recommend that you call and schedule an appointment so we can help you as quickly as possible when you arrive!<\/p>\n\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Puget Systems Tech Support Information Contact Support Use this form to submit your questions directly to our support staff. Please include as much detail as possible, to allow the most expedient and thorough answer to your question. Online Help Guides Our support articles and troubleshooting wizards can help answer your questions and solve common issues.<\/p>\n","protected":false},"author":71,"featured_media":12657,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","classic-editor-remember":"","legacy_id":"","redirect_url":[],"expire_date":"","alert_message":"","alert_link":[],"configure_ids":"","system_grid_title":"","system_grid_ids":"","footnotes":""},"coauthors":[9021],"class_list":["post-2724","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_src":"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tech Support Information | Puget Systems<\/title>\n<meta name=\"description\" content=\"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pugetsystems.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Puget Systems Tech Support Information\" \/>\n<meta property=\"og:description\" content=\"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pugetsystems.com\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Puget Systems\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PugetSystems\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T19:42:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/talking-icon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PugetSystems\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"William George\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pugetsystems.com\/support\/\",\"url\":\"https:\/\/www.pugetsystems.com\/support\/\",\"name\":\"Tech Support Information | Puget Systems\",\"isPartOf\":{\"@id\":\"https:\/\/www.pugetsystems.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pugetsystems.com\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.pugetsystems.com\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png\",\"datePublished\":\"2022-08-15T20:00:50+00:00\",\"dateModified\":\"2025-10-07T19:42:37+00:00\",\"description\":\"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pugetsystems.com\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pugetsystems.com\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pugetsystems.com\/support\/#primaryimage\",\"url\":\"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png\",\"contentUrl\":\"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png\",\"width\":500,\"height\":500,\"caption\":\"Talking Head Icon in Puget Systems Colors\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pugetsystems.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pugetsystems.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Puget Systems Tech Support Information\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pugetsystems.com\/#website\",\"url\":\"https:\/\/www.pugetsystems.com\/\",\"name\":\"Puget Systems\",\"description\":\"Workstations for creators.\",\"publisher\":{\"@id\":\"https:\/\/www.pugetsystems.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pugetsystems.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pugetsystems.com\/#organization\",\"name\":\"Puget Systems\",\"url\":\"https:\/\/www.pugetsystems.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pugetsystems.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/Puget-Systems-2020-logo-color-full.png\",\"contentUrl\":\"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/Puget-Systems-2020-logo-color-full.png\",\"width\":2560,\"height\":363,\"caption\":\"Puget Systems\"},\"image\":{\"@id\":\"https:\/\/www.pugetsystems.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PugetSystems\",\"https:\/\/x.com\/PugetSystems\",\"https:\/\/www.instagram.com\/pugetsystems\/\",\"https:\/\/www.linkedin.com\/company\/puget-systems\",\"https:\/\/www.youtube.com\/user\/pugetsys\",\"https:\/\/en.wikipedia.org\/wiki\/Puget_Systems\"],\"telephone\":\"(425) 458-0273\",\"legalName\":\"Puget Sound Systems, Inc.\",\"foundingDate\":\"2000-12-01\",\"duns\":\"128267585\",\"naics\":\"334111\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Tech Support Information | Puget Systems","description":"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pugetsystems.com\/support\/","og_locale":"en_US","og_type":"article","og_title":"Puget Systems Tech Support Information","og_description":"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!","og_url":"https:\/\/www.pugetsystems.com\/support\/","og_site_name":"Puget Systems","article_publisher":"https:\/\/www.facebook.com\/PugetSystems","article_modified_time":"2025-10-07T19:42:37+00:00","og_image":[{"width":500,"height":500,"url":"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/talking-icon.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@PugetSystems","twitter_misc":{"Est. reading time":"3 minutes","Written by":"William George"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pugetsystems.com\/support\/","url":"https:\/\/www.pugetsystems.com\/support\/","name":"Tech Support Information | Puget Systems","isPartOf":{"@id":"https:\/\/www.pugetsystems.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pugetsystems.com\/support\/#primaryimage"},"image":{"@id":"https:\/\/www.pugetsystems.com\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png","datePublished":"2022-08-15T20:00:50+00:00","dateModified":"2025-10-07T19:42:37+00:00","description":"Puget Systems provides lifetime, US-based technical support on our workstations and computers. Contact us today for help with your Puget PC!","breadcrumb":{"@id":"https:\/\/www.pugetsystems.com\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pugetsystems.com\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pugetsystems.com\/support\/#primaryimage","url":"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png","contentUrl":"https:\/\/wp-cdn.pugetsystems.com\/2022\/08\/talking-icon.png","width":500,"height":500,"caption":"Talking Head Icon in Puget Systems Colors"},{"@type":"BreadcrumbList","@id":"https:\/\/www.pugetsystems.com\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pugetsystems.com\/"},{"@type":"ListItem","position":2,"name":"Puget Systems Tech Support Information"}]},{"@type":"WebSite","@id":"https:\/\/www.pugetsystems.com\/#website","url":"https:\/\/www.pugetsystems.com\/","name":"Puget Systems","description":"Workstations for creators.","publisher":{"@id":"https:\/\/www.pugetsystems.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pugetsystems.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pugetsystems.com\/#organization","name":"Puget Systems","url":"https:\/\/www.pugetsystems.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pugetsystems.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/Puget-Systems-2020-logo-color-full.png","contentUrl":"https:\/\/www.pugetsystems.com\/wp-content\/uploads\/2022\/08\/Puget-Systems-2020-logo-color-full.png","width":2560,"height":363,"caption":"Puget Systems"},"image":{"@id":"https:\/\/www.pugetsystems.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PugetSystems","https:\/\/x.com\/PugetSystems","https:\/\/www.instagram.com\/pugetsystems\/","https:\/\/www.linkedin.com\/company\/puget-systems","https:\/\/www.youtube.com\/user\/pugetsys","https:\/\/en.wikipedia.org\/wiki\/Puget_Systems"],"telephone":"(425) 458-0273","legalName":"Puget Sound Systems, Inc.","foundingDate":"2000-12-01","duns":"128267585","naics":"334111"}]}},"_links":{"self":[{"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/pages\/2724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/comments?post=2724"}],"version-history":[{"count":0,"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/pages\/2724\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/media\/12657"}],"wp:attachment":[{"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/media?parent=2724"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.pugetsystems.com\/wp-json\/wp\/v2\/coauthors?post=2724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}